Clinic Covid FAQ




What are we doing to keep Covid-19 out of our clinic?


In accordance with the current state mandates, we currently

maintain a careful screening process for anyone entering the building.

Any visit that is appropriate to be completed as telehealth (live video chat) is encouraged to do so (call us if you're not sure about your appointment). If you need to come into the building for a scheduled appointment, lab draw, or to pick anything up, you will ring a doorbell and a staff member will take your temperature and ask you a set of screening questions before you fully enter the building. Please bring only yourself or one other family member to your appointment if needed. 


We have a strict mask policy. NO see-through, lace, vented, or other inadequate face coverings are permitted. Your mask must fit snugly over your nose and mouth and be made of solid material. We have surgical style masks if you arrive without an adequate mask. We are doing this due to the current mandate AND to protect our staff and providers. If you cannot wear a mask for medical reasons we encourage you to request a telehealth appointment with your provider. 


We are also offering curbside pickup for any items such as supplements, notes, or records. Just call us when you pull into the parking lot and a friendly staff member will deliver your items. 


What to do if you think you have Covid or need to get tested? 


CALL US! You can be scheduled for an urgent visit with your medical provider to review your symptoms etc (telemedicine from the parking lot is the best option to allow for testing, but car-side can be accomodated if technology prohibits telemedicine). If Covid is a concern we have two options for Covid testing including rapid testing as of Jan 4th. We also offer curbside supplement purchase if you need anything for any chronic or acute condition to keep you safe and healthy. We are here for you and your family!


What about the vaccine? 


We will be following public health recommendations regarding high risk populations considering getting vaccinated for Covid. While we understand there are concerns about the vaccine, we also have seen repeatedly the significant health detriments that Covid and post-Covid can cause and would really like to see the virus cleared out so we can all resume our normal lives and have our community together again! We will continue to monitor the research so we can make safe and individual recommendations based on a person's health history. 



We care deeply about our staff, our patients, and our community. We are working hard to support you with the best options for care in Klamath Falls for all your health needs, including Covid. Please understand that we are taking Covid seriously as none of us want or can afford to get sick and be out of work and unable to keep providing the care that we do to all of you! 

Call Us: (541) 851-9320